Digital delivery and shipping policy

Save2Brain provides authenticated access to a private online knowledge library and the plan features shown on the Pricing page. Depending on the plan, those features may include a monthly processing-credit allowance and supported video processing.

The service does not deliver source material, AI output, or a downloadable software license by email. You access the service by signing in to the Save2Brain website with a configured OAuth provider.

Free-plan access is normally available after a successful sign-in and account creation. Individual captures remain subject to their supported-source, safety, validation, capacity, and processing requirements; account access does not guarantee that every submitted source can produce a learning.

When paid checkout is enabled, Paddle presents the order and payment terms. A paid plan is delivered only after Save2Brain receives and durably verifies Paddle’s completed-payment event. The checkout return page and payment receipt are informational and do not by themselves activate credits or plan access.

Verified paid-plan activation is normally reflected in the account within a few minutes after payment. Network, provider, or verification delays can take longer. Do not purchase the same plan again while the first payment is still shown as processing.

After signing in, use the Plan and billing area to confirm:

• the current Free, Pro, or Power plan;
• the current paid-period boundary when applicable;
• the available processing-credit allowance; and
• whether supported video processing is included.

If a completed payment has not activated the expected plan after 30 minutes, email [email protected] from the address connected to your Save2Brain account. Include the Paddle transaction or receipt identifier and charge date. Do not send complete payment-card or bank credentials.

We will check the verified provider event and the account’s delivery record. If the paid service cannot be delivered within a reasonable time because of a verified Save2Brain fault, the Cancellation and refund policy applies.

• You need a supported browser, internet access, and control of the configured OAuth account used to sign in.
• Service availability may be affected by planned maintenance, provider outages, source availability, lawful restrictions, or security controls.
• A plan provides the features and allowance described for that plan; it does not guarantee a particular AI result for every source.
• Save2Brain does not request a shipping address because no physical product is dispatched.

This policy should be read with the Terms of service, Privacy policy, and Cancellation and refund policy.